Terms & Conditions

These Terms & Conditions govern your use of the Muzo Global website (muzoglobal.com) and the sourcing, inspection, and logistics services we provide. By using this website or engaging our services, you agree to these terms.

1. Our Services

Muzo Global provides supplier sourcing, factory verification, quality inspection, production monitoring, payment facilitation, and logistics coordination services connecting international businesses with manufacturers in China. Specific terms for individual orders — pricing, timelines, and deliverables — are agreed separately with each client and are not governed by pricing shown on this website, which is illustrative only.

2. No Guarantee of Outcomes

While we take reasonable, professional care in verifying suppliers and inspecting goods, we do not guarantee the performance, quality, or reliability of any third-party supplier or manufacturer. We act as your representative and facilitator in China; the underlying manufacturing and supply relationship remains between you and the supplier.

3. Payments

We accept payment through several methods, including Alipay, WeChat Pay, mobile money, bank transfer, and Western Union. Payment terms, currency, and timing are agreed individually per order. You are responsible for ensuring funds are sent accurately to the account or details we provide.

4. Website Content

All content on this website — including text, images, and branding — is the property of Muzo Global unless otherwise credited, and may not be reproduced without permission. Content is provided for general informational purposes and does not constitute a binding quote or offer unless confirmed separately in writing.

5. Limitation of Liability

To the fullest extent permitted by law, Muzo Global is not liable for indirect, incidental, or consequential losses arising from delays, supplier default, customs issues, or circumstances outside our reasonable control. Our liability for any single order is limited to the fees paid to us for that specific order.

6. Changes to These Terms

We may update these terms from time to time. Continued use of this website after changes are posted constitutes acceptance of the updated terms.

7. Contact

Questions about these terms can be sent to sales@muzoglobal.com.